privacy policy

Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

Information We Collect

We may collect the following information when you make a booking or interact with us:

  • Name and contact details (such as email and phone number)

  • Event details (date, location, type of event)

  • Photos taken during the event (strictly for the purpose of creating keychains)

How We Use Your Information

Your information is used to:

  • Provide and manage our services

  • Process bookings and communicate with you

  • Deliver personalised photo keychains

  • Improve our services and customer experience

Photos and Media (Important)

Photos taken during the event are used exclusively for the live creation of keychains during your booking.

We do not store, save, or keep any photos after they have been printed and delivered. All images are deleted immediately after use.

The only exception is if the client who booked the service gives clear and explicit permission for us to retain selected images. This permission must be given in advance or during the event.

Without this consent:

  • No photos are stored

  • No backups are kept

  • No images are used for marketing, social media, or any other purpose

Your guests’ privacy is fully respected at all times.

Data Sharing

We do not sell, trade, or rent your personal information to others. Your data may only be shared if required by law or to fulfil our service obligations.

Data Storage and Security

We take appropriate measures to protect your personal data from unauthorised access, alteration, or disclosure. Any necessary information is stored securely and only for as long as required to provide our services.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent where applicable

To exercise any of these rights, please contact us directly.

Cookies

If you use our website, cookies may be used to improve your browsing experience. You can choose to disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our ‘contact us page’ or booking form.